Important Questions to Ask Memory Care Facilities

When it’s time to place a loved one in a long-term care facility, there are an array of emotions involved. Feelings of helplessness, guilt, fear, sadness, grief and even relief are all common in this life-changing decision.

Specialized memory care communities provide dedicated care to those experiencing Alzheimer's or other forms of dementia. When considering a facility, it is important to ask questions to ensure the best quality of care is being provided by properly trained staff.

Important questions can be broken down into categories that will help you stay on track during your conversation with the facilitator.

Staff/Training Questions

Find out who is in charge of creating care plans and following up to make sure needs are being met. Typically memory care and skilled nursing go hand-in-hand but confirm just in case.

1. Who is the Medical Director?
2. How many RNs and LPNs are on staff? How many stay 24/7?
3. What kind of training do members of staff have?
4. What is communication with family members like regarding needs, progress, or decline?

Medical Questions

Be familiar with medical services provided, additional services offered, and what is offered on-site versus off-site. It’s also important to know how emergencies are handled.

1. What medical and skilled nursing services are available?
2. What is the protocol for medical emergencies?
3. Does the staff accommodate any special medical needs like diabetic care, mobility issues, or problematic issues related to dementia?

Personal Services Questions

Find out what services are automatically included versus services available upon request. Be sure to specify any needs or preferences for your loved one.

1. Is this an all-inclusive community or are there additional costs for utilities, levels of care, activities, or transportation?
2. What special diets do you offer? (i.e. diabetic, vegetarian, kosher, etc.)
3. When are laundry and/or housekeeping duties performed?
4. What personal care assistance is available?

Recreational Activities Questions

It’s important to keep your loved one’s mind occupied and active and allow them to enjoy life to the fullest. This is a good time to ask about anything your loved one particularly enjoys, like doing puzzles, bird watching, gardening, or listening to music.

1. What activities are available on a daily basis?
2. What outings are available and how often?
3. What exercise programs or options are available?

Fees & Boarding Questions

It’s good to know ahead of time what kind of limitations there may be rather than waiting until it’s time to sign a contract.

1. Is co-habitation an option to help cut costs?
2. How are residents grouped?
3. Are there any limitations on how long residents can stay?
4. What types of care are not available?
5. What kind, if any, financial assistance is available?

Deciding which memory care facility is right for your loved one depends largely on personal choice, but it’s also important to consider safety, security, and comfort level. If you would like to learn more about the memory care program at Canterbury on the Lake in Waterford, MI, please feel free to contact us online or give us a call.